Blog

Navigating Vaccine Conversations During a Measles Resurgence

As pediatricians, especially in DPC, we find ourselves in a unique and often challenging position when it comes to vaccines. We believe in science, public health, and the incredible power of immunizations to protect children and communities. But we also believe in people—flawed, anxious, curious, deeply human people—trying to make the best decisions they can […]

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Price Elasticity in Healthcare: What Every DPC Doctor Should Know

If you’ve ever wondered why some people will wait in the Costco gas line for 20 minutes to save $2.00 while others won’t blink at a $4.19/gallon price tag at the most convenient gas station, you’re already thinking about price elasticity—whether you realize it or not. What Is Price Elasticity? Price elasticity is a fancy

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When 12 Million Lose Medicaid: How DPC Physicians Can Be Part of the Safety Net

As of July 2025, newly passed legislation is expected to trigger the removal of an estimated 12 million people from Medicaid rolls across the country. While the full impact of this change will vary by state, what’s clear is that millions of families—many of them children—will suddenly find themselves uninsured, or caught in the gray

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Is “Flash” Slowing You Down? How Operations Management Can Help DPC Doctors Work Smarter

If you’ve ever been stuck at the DMV watching the line creep forward at glacial speed, you’ve experienced poor workflow design firsthand. Remember Flash, the slow-moving sloth from Disney’s Zootopia? He’s the perfect visual for a bottleneck—a single point in a process that slows everything else down. In operations management, we study how systems function—whether

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5 ways dpc pediatricians ease family stress and build resilience

5 Ways DPC Pediatricians Ease Family Stress and Build Resilience

As a DPC pediatrician, I had the opportunity to walk alongside families in both good times and in bad.  Not only did I provide a convenient way for parents to access medical care for their children, but I spent my time advising and reassuring parents. Practicing pediatric medicine through the direct primary care model was

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Avoiding Burnout in DPC by Valuing Your Time

Don’t Rebuild the Rat Wheel: Avoiding Burnout in DPC by Valuing Your Time

Many of us turned to Direct Primary Care (DPC) to escape the rat wheel of insurance-based medicine—the rushed visits, the administrative overload, and the emotional exhaustion of trying to deliver high-quality care in a system that undervalues it. Yet, in our well-intentioned efforts to offer accessible care and grow our practices, there’s a danger that

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Customers Buy Benefits, Not Features

Customers Buy Benefits, Not Features: How to Speak to What Parents Really Want in a Pediatrician

By Marina Capella, MD, MEd, FAAP, FABOIM One of the most impactful lessons I’ve taken away from my MBA marketing course is this: customers buy benefits, not features. It’s a simple concept, but it has profound implications for how we communicate the value of our direct primary care (DPC) pediatric practices. Too often, we lean

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